Web 2.0 technologies are gaining weight in companies’ Internet investments. Blogs, wikis, web services, peer to peer networking, social networks, mash-ups, all those tools are part of the shift towards Web 2.0. By relying on user collaboration, impact on sales force seems sizeable since reps represent a population with high communication and sharing needs.
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Management, Tools, Training
efficacité, efficiency, forces de vente, formation, management, outils, Sales Force, technologies, tilboard, tools, training, web 2.0
Key account managers have specific communication needs, especially when they are nomads. Manufacturers can -and have to- promote processes and tools to help them keep in touch with the head office so that they can benefit from innovations and discussions.
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Management, Tools
blog, communication interne, comptes-clés, internal communication, key accounts, nomades, nomads, social networking, web 2.0
