Web 2.0 Technologies and Sales Force Management
March 24th, 2009
Web 2.0 technologies are gaining weight in companies’ Internet investments. Blogs, wikis, web services, peer to peer networking, social networks, mash-ups, all those tools are part of the shift towards Web 2.0. By relying on user collaboration, impact on sales force seems sizeable since reps represent a population with high communication and sharing needs.