Autonomy vs process?
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Web 2.0 technologies are gaining weight in companies’ Internet investments. Blogs, wikis, web services, peer to peer networking, social networks, mash-ups, all those tools are part of the shift towards Web 2.0. By relying on user collaboration, impact on sales force seems sizeable since reps represent a population with high communication and sharing needs.
Reps build tools, why can’t this creativity profit to the whole company?
Key account managers have specific communication needs, especially when they are nomads. Manufacturers can -and have to- promote processes and tools to help them keep in touch with the head office so that they can benefit from innovations and discussions.
Here is a list of some key conditions to ensure the sucess of a software project… Read more…
For route optimization, several organization solutions are now available, all of them being backed by softwares more or less adapted to the companie’s needs. Read more…
Usually a rep’s day is split in three parts: preparation, selling, reporting. The first and the third phase are usually accomplished from home (or from the office), the second one is the only real “field” phase.